Help and Faq
How does this product be different from other batter dispenser sold online.?
Our “Sel Roti Maker” is customised keeping “Sel Roti” size in mind, With other batter dispensers that are available online does not give you the accurate hole size that is needed to make perfect “Sel Roti”, After a month of research we have designed the base that matches perfectly. All you need to do is buy our product and get started.
Do I need to alter the hole size?
No, you do not need to alter the hole size; it is perfectly designed for direct usage.
How much is the funnel capacity? How many Sel Roti’s can be made in single fill?
The funnel capacity is of 1.2 litre. You can make as much as 5-6 “Sel Rotis” in a single filling.
Is this product made using food grade steel?
Yes, this product is absolutely made using “food grade steel” and will last much longer; meanwhile, the stand is made up of iron.
Do I need to follow any specific method for preparing the batter for Sel Roti?
No, you can follow the traditional way of preparing the batter, of which we have also shared the recipe in our blog and Youtube video. All you need to ensure is batter should not be too much thick or too watery.
How do I check the status of my order?
The order status is updated automatically in My Account >> My Orders section on the website. You can log in to https://selrotimaker.com/track-order/ to check your order’s status once it has been dispatched from our facility or you can reach us at +919303111922 or email us at [email protected] if you have any specific queries regarding your order.
How are orders placed on selrotimaker.com delivered to me?
All orders placed on www.selrotimaker.com are dispatched through our Logistics partner. You can also choose to get the product delivered to any serviceable pin codes (Home Delivery) in India, Nepal and Worldwide
Does selrotimaker.com deliver products outside India?
Yes, we deliver anywhere in the world, the price of products remain the same, moreover shipping charges will add up to the base price of package and custom if any has to be borne by you. For exact calculation on product delivery, feel free to reach out to us.
Can I modify the shipping address of my order after it has been placed?
You’ll not be able to modify the shipping address after you place an order. However, if you have entered the wrong address, you may want to cancel the order (before shipping has been done) and re-order it. If shipping has already been done, you can send an email to [email protected] with the correct address.
How long it does, it takes to dispatch an order?
We usually prepare goods ready to ship the same day of receiving the order. However, it depends on the logistic partner. Domestic delivery should be between 5-7 days while international deliveries might take as much as 15 days. You can track your order using tracking code generated beside your order under your account page.